Privacy Policy

Welcome to Toile (“we,” “our,” or “us”). At Toile, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information when you visit our website, mobile application, or interact with our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use www.toileecodesigners.com, the Toile mobile application, and any related services.

Information We Collect

We may collect the following types of information when you interact with our platform:

Personal Information:

When you create an account, place an order, subscribe to newsletters, or contact us, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed through secure third-party payment providers)
Account login credentials

Transaction Information

When you purchase products through Toile, we may collect:

Order details
Purchase history
Delivery information
Payment confirmation

Device & Technical Information

When you use our website or app, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring websites

Designer / Vendor Information

If you are a designer, artisan, or brand joining Toile, we may collect:

Brand information
Business registration details
Banking or payment settlement information
Product listings and related media

How We Use Your Information

We use your information to:

Create and manage your account
Process orders and payments
Deliver products and services
Communicate order updates and customer support responses
Improve our website, mobile app, and user experience
Send newsletters, updates, and promotional communications (with your consent)
Enable designers and brands to manage their storefronts on Toile
Prevent fraud and ensure platform security
Comply with legal obligations

Sharing of Information

We do not sell your personal data.

We may share your information with trusted third parties in the following situations:

Service Providers

We may share data with third-party partners who help us operate our platform, such as:

Payment processors
Shipping and logistics providers
IT and hosting providers
Analytics services
Marketing tools

Designers and Sellers

When you place an order, relevant order details may be shared with the designer or brand fulfilling your purchase.

Legal Requirements

We may disclose information if required to:

Comply with legal obligations
Respond to government requests
Protect the rights and safety of Toile and its users

Cookies & Tracking Technologies

Toile uses cookies and similar technologies to improve your experience.

Cookies help us:

Remember your preferences
Understand user behavior
Improve site performance
Provide relevant content and recommendations

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your information, including:

Secure servers
Encrypted payment processing
Restricted access to personal data

While we strive to protect your information, no digital platform can guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of the data we hold about you

To exercise these rights, please contact us at:

info@toileecodesigners.com

Third-Party Links

Our website or mobile app may contain links to external websites or services. Toile is not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies separately.

Children’s Privacy

Toile’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

International Data Transfers

As Toile operates globally, your information may be transferred and processed in different countries where our partners or service providers operate.

We ensure appropriate safeguards are in place to protect your data.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will always be available on our website with the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Toile

Email: info@toileecodesigners.com

Website: www.toileecodesigners.com